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Support Center
1. User FAQ All Regions
My Account
12
What is CATCHPLAY+?
How do I create an account?
Why I didn’t receive SMS OTP?
How do I verify my email address?
How can I delete my CATCHPLAY+ account?
See all 12 articles
Playback Functions
4
How to adjust brightness, volume, and full screen on APP?
Do you support Chromecast, Airplay, mirror mode, or HDMI output?
Can I select different subtitles?
How to change the subtitle background & size setting?
Watching CATCHPLAY+
11
What are the installation requirements?
Which smart TV or Set-Top-Box supports direct download of CATCHPLAY+ App?
Why is my CATCHPLAY+ not working?
What should I do when an error code is showing during watching?
How to troubleshoot playback related issues?
See all 11 articles
