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Support Center
1. User FAQ All Regions
My Account
13
What is CATCHPLAY+?
How do I create an account?
How to Log in to My CATCHPLAY+ Account?
Why I didn’t receive SMS OTP?
How do I verify my email address?
See all 13 articles
Playback Functions
6
How to adjust brightness, volume, and full screen on APP?
How to Adjust Playback Quality and Data Usage Settings?
How to Remotely Log Out from Other Devices?
Do you support Chromecast, Airplay, mirror mode, or HDMI output?
How to change the subtitle background & size setting?
See all 6 articles
Watching CATCHPLAY+
11
What are the installation requirements?
Which smart TV or Set-Top-Box supports direct download of CATCHPLAY+ App?
Why is my CATCHPLAY+ not working?
What should I do when an error code is showing during watching?
How to troubleshoot playback related issues?
See all 11 articles
