Plan Related

What type of plans do you have?
Our membership is divided into Movie Fans and Movie Lovers. Movie fans is a free membership and you can watch 10 free movies per month from the FREE cat...
How do I know what's included on the plan I subscribed?
You can go to My Account, then go to Purchase History, and select the latest plan that you bought. You will be able to see it under Plan Description. ...
I already subscribed why do I still need to pay to watch a movie?
Due to licensing agreement of each studio, some movies are listed as a SINGLE RENTAL and the price of each movies may vary.
How to cancel my current auto-renewal plan?
We'd be really sad to see you go. But if you insist, you can cancel your plan auto-renewal anytime up to 72 hours before your plan expires. Canceling...
What is SINGLE RENTAL?
Due to licensing agreement of each studio, some movies are listed as a SINGLE RENTAL and the price of each movies may vary. About SINGLE RENTAL movies Pu...
How to differentiate the videos in each category?
Please refer to the following image for an explanation of each label in the title image: (click image to enlarge)
Why can't I watch CATCHPLAY+ after I pay for a plan?
Please refer below for more information: Account related-issue Your purchase transaction may have taken place in a different account than the one you use...
What is CATCHPLAY+ Lite, and what content can be watched with CATCHPLAY+ Lite?
CATCHPLAY+ Lite is a subscription plan that requires users to subscribe through CATCHPLAY+ partner platforms. Users need to make a payment through CATCHPLAY...

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